Refund Policy
Clear and fair refund terms for all our programs and services
Last updated: 8/12/2025
Contact Information
ScioCare
N-304, Ashiyana Sector – N
Lucknow – 226012, India
Phone: +91 9495212484
Email: info@sciolabs.in
Refund Eligibility
We want you to be satisfied with our programs. Refunds may be available under the following conditions:
- Request made within 7 days of program enrollment
- No more than 20% of program content has been accessed
- Valid reason for withdrawal is provided
- All program materials are returned in original condition
Non-Refundable Items
The following are not eligible for refunds:
- Programs completed beyond 20% of total duration
- Certification fees once certificates are issued
- Administrative and processing fees
- Downloadable materials that have been accessed
Refund Process
To request a refund:
- Contact us at info@sciolabs.in with your refund request
- Provide your enrollment details and reason for refund
- Our team will review your request within 5-7 business days
- If approved, refunds will be processed within 10-15 business days
- Refunds will be credited to the original payment method
Program Transfers
Instead of a refund, you may be eligible to transfer your enrollment to a different program or future batch, subject to availability and program compatibility.
Force Majeure
In case of program cancellation due to circumstances beyond our control (natural disasters, pandemics, etc.), we will offer full refunds or program transfers.